Privacy & Policy

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Privacy Policy

Effective Date: 2026/06/11

At ShalomTek, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Information We Collect

When you use our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Order Information
  • IP Address
  • Browser & Device Information
  • Communication Records (WhatsApp, Email, Contact Forms)

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Respond to inquiries and support requests
  • Generate quotations and invoices
  • Provide warranty and after-sales support
  • Improve our website and services
  • Send order updates and promotional offers (optional)

Payment Information

Online payments are processed through secure third-party payment providers. We do not store your credit card or banking details on our servers.

Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance browsing experience

You may disable cookies through your browser settings at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at shalomtek.lk/contact us.