AMD
Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
At ShalomTek Computer Solutions, we strive to deliver your orders safely and on time.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Delivery Coverage
- Islandwide delivery available across Sri Lanka.
- Orders are processed during business days only.
- Delivery time may vary depending on your location and product availability.
Estimated Delivery Times
- Uva Province: 1-3 Business Days
- Other Areas: 2-5 Business Days
- Remote Areas: 3-7 Business Days
Delivery Charges
- Delivery charges are calculated based on the destination and package size.
- Final delivery cost will be displayed during checkout or confirmed before dispatch.
Order Tracking
- Customers will receive order updates via phone, email, or WhatsApp after dispatch.
Returns & Refunds
We want you to be satisfied with your purchase.
Eligible Returns
Products may be returned if:
- The item received is damaged during delivery.
- The wrong product was delivered.
- The product has a manufacturer defect upon arrival.
Return Conditions
- Return requests must be made within 7 days of receiving the product.
- Products must be returned in their original packaging.
- All accessories, manuals, and invoices must be included.
- Physical damage caused by misuse is not covered.
Non-Returnable Items
- Software and digital products.
- Special order items.
- Products damaged by customer misuse.
Refund Process
- Once the returned item is inspected and approved, refunds will be processed within 7-14 business days.
- Refunds will be issued through the original payment method whenever possible.
Warranty Claims
- Products covered by manufacturer warranty will be handled according to the respective warranty terms.
- Warranty periods vary by product and brand.
