Terms & Condition

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Last Updated: June 2026

Welcome to ShalomTek Computer Solutions. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions govern the use of our website and services.
  • By placing an order, you agree to be bound by these terms.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • We make every effort to ensure product descriptions, specifications, and prices are accurate.
  • Prices are subject to change without notice.
  • Product availability may change at any time.
  • Images displayed on the website are for illustration purposes and may vary from the actual product.

3. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for any reason.
  • If an order is cancelled after payment, an appropriate refund will be arranged.

4. Payments

  • Payments can be made using approved payment methods available on our website.
  • All transactions are processed securely through authorized payment gateways.
  • Customers are responsible for providing accurate billing information.

5. Delivery

  • Delivery times provided are estimates and may vary due to unforeseen circumstances.
  • We are not responsible for delays caused by courier services, weather conditions, or other factors beyond our control.
  • Customers must provide accurate delivery information.

6. Returns & Refunds

  • Returns and refunds are subject to our Delivery & Returns Policy.
  • Returned products must meet the conditions specified in our return policy.
  • Refund approval is subject to product inspection.

7. Warranty

  • Warranty coverage varies by product and manufacturer.
  • Warranty claims are subject to the terms and conditions provided by the manufacturer.
  • Physical damage, liquid damage, power surges, and misuse are not covered under warranty.

8. User Responsibilities

By using this website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload harmful software, viruses, or malicious content.
  • Provide false or misleading information.

9. Limitation of Liability

  • ShalomTek Computer Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability shall not exceed the amount paid for the purchased product.

10. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of ShalomTek Computer Solutions unless otherwise stated.
  • Unauthorized copying, reproduction, or distribution is prohibited.

11. Privacy

  • Your use of this website is also governed by our Privacy Policy.
  • We are committed to protecting customer information and handling personal data responsibly.

12. Governing Law

  • The laws of Sri Lanka shall govern these Terms & Conditions.
  • Any disputes arising from the use of this website shall be subject to the jurisdiction of Sri Lankan courts.